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18 October 2021

Beware of Fraud on Behalf of bank bjb

BANDUNG -- Along with the development of technology, digital fraud is increasingly common. Therefore, we need to constantly maintain the security of our digital identity at all times.

As well as bank bjb customers. It is expected that customers can maintain the confidentiality of their respective accounts and personal data to avoid unwanted things.

bank bjb has always put the security of its customer data as a priority. Currently, bank bjb has implemented an anti-fraud management system to ensure customer security and convenience in conducting digital transactions at bank bjb.

There are a number of things that customers need to put their concern to avoid fraud in cyberspace. First, is to ensure that the information you get regarding bank bjb comes from the official channel of the company. 

Bank bjb's official channels include:

  • Bank bjb's official social media accounts, Instagram @bankbjb, Twitter @infobankbjb, and bank bjb Facebook (bank bjb Official social media account is a verified account with a blue tick)
  • Bank bjb's official call center 14049
  • Bank bjb's official website
  • Official email for bank bjb customer complaints, namely

If the information comes from other than the channels above, the public needs to question its authenticity.

Second, customers are also advised to never provide confidential data information to anyone. This includes PIN (Personal Identification Number), User ID, OTP (One Time Password) Code, User ID, Access Code and information as well as numbers, Card Verification Value (CVV), the last three digits on the back of a Credit or Debit Card, and its expiration date to anyone. bank bjb will never ask such data information through unsafe electronic media facilities.

"Customers are also asked to never enter their User Id, PIN or Password Number, Access Code, to OTP Code and cellphone number on a web page with a pop-up sent via a link. This could be a type of fraud. phishing," said the Head of Corporate Secretary Division bank bjb Widi Hartoto.

If customers find links and suspicious transactions or parties on behalf of bank bjb, customers can report to bank bjb through bank bjb's official call center at number 14049.


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bank bjb Head Office
Menara bank bjb
Divisi Corporate Secretary
Jl.Naripan No. 12-14
Bandung - 40111
bank bjb Contact
Telp : 022-4234868
Fax : 022-4206099

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